Effective September 1, 2021
As the world opens up, shipping times are decreasing (deliveries outside the US may still have longer shipping times due to customs), however we are still taking care in making your toys. All of our employees have been vaccinated and the highest care is taken to clean and disinfect toys prior to shipment. Please be responsible for your safety and wash insertable toys prior to use. Disinfection of paddles using a UV light source is also recommended if you are using toys with multiple partners.
Please note: Our toys are made to order.
Current production time on custom and made-to-order items is 2-5 days depending on when the order is placed. If you have an exact date you need your package, please put it in the order notes and if we cannot meet the deadline due to the shipping speed you've chosen or our production time, we will contact you ASAP. If you have any questions, please contact us!
Most orders ship in 2-3 business days, though some may take longer. If you are concerned about delivery time, please contact us prior to ordering for a delivery estimate and shipping recommendation.
International orders: Please consider using DHL as this is still the fastest and most reliable method of shipment outside of the US at this time. There are still delays due to specific country regulations regarding COVID which we cannot control, but typically these delays are no longer than 7-10 days. First-class postal delivery (the slowest and least expensive option) may still take 8-12 weeks.